|
How Voice2Form Technology Works
Mortgage Application Technology Overview
Voice2Form LLC., provides a patented voice recognition system, VoiceForm™, for mortgage companies and lenders that wish to speed up the loan application process and offer their customers better and more efficient customer service. VoiceForm captures a caller's loan application information, converts the information to text and automatically and instantly generates a form that is exported into a third-party loan processing system for approval. The caller is given a personal identification number (PIN) at the inception of the call that allows them to come back into the system at any time in the future to continue their loan application process or apply for a new loan or line of credit without having to start from scratch. VoiceForm can reduce the time needed for a sales agent or loan processor to complete the data, thereby significantly reducing errors and the time required for the application process. In addition to providing a system for voice transactions, VoiceForm also serves as a lead generation tool, as it captures the caller's name, address and telephone number whether or not the call was completed. VoiceForm is available 24x7x365 and will record verbal authorizations for account verification . All leads are exclusive to your company’s 800 provided number.
The Expanding Role of Voice2Form Technology
- Lead Generation
- Call Center Overflow
- After Hours Calling
- Voice Verification
- Web Based Data Retrieval
Voice2Form Services Provided
- Exclusive toll free number provided – vanity number supplied if available
- Customized individual greeting per toll free number
- Application supports English and/or Spanish
- Transfer to live agent capability
- Call data integration into Loan Origination Software packages
- Fannie Mae 3.2 data format supported
- 24x7x365 application availability
- Redundant NOC (network operations center)
- Technical support
- Call detail reports
- No equipment required by subscriber
For Applications and Licensing Options
Contact: Ken Barash, CEO, (561) 756-1055 or kbarash@voice2form.com
|
;)
;)
;)
;)
